Disclaimer

Whilst Cellnex UK takes all reasonable steps to ensure the accuracy of the information contained throughout this website, it is not able to guarantee its accuracy in all respects. Unfortunately, errors of omission or commission may arise. Accordingly, whilst the information is provided in good faith it can only be for guidance. Nothing in this disclaimer should be construed as indifference on the part of Cellnex UK as to the accuracy of the above information. Cellnex UK is committed to best practice in the administration of this website.

Access to the website and the information regarding any of the products and services contained herein implies submission to and acceptance of the conditions envisaged in this Legal Notice. We therefore recommend that you carefully read the contents hereof if you wish to access and use the information and services offered on this website.

For the purposes of this Legal Notice, “we” or “Cellnex UK” means Cellnex UK Limited and other companies in the same group.

The terms and conditions set forth below are effective from the date of their latest revision. Notwithstanding, Cellnex UK reserves the right to update or eliminate the information contained on its website at any time and to limit or forbid access to said information without prior notice, especially when technical difficulties arise which, in the judgement of Cellnex UK, diminish or nullify the security standards adopted for the proper operation thereof. We may change this Legal Notice from time to time so please check this page occasionally to ensure that you’re happy with any changes.  By using our website, you’re agreeing to be bound by this Legal Notice.

Privacy policy

We’re committed to protecting and respecting your privacy. The following Privacy Policy informs you about what personal data is collected when using our website, emailing us, logging into one of our systems or otherwise interacting with us and how we process, use and protect such data. It also explains how we use it, the conditions under which we may disclose it to others and how we keep it secure.

How do we collect your data?

We obtain information about you when you communicate with us or use our website or systems, for example, when you:

  • register to use our website or access any of our systems;
  • subscribe to any services on our site;
  • report a problem;
  • request further services or contact from us; or
  • enter a competition or promotion sponsored by us.

What data do we collect?

This depends on the nature of your contact with us but might include your name and address, email address, IP address and information regarding what information you’ve accessed and when.

For what purposes will we process your data?

Any data that you may provide us will be used to:

  • Manage your requests sent through the available channels on the website;
  • Manage your subscription to contents or newsletters that you may request;
  • Marketing purposes.

The legal basis for processing your data is your express consent, which will be formalised by accepting the Privacy Policy at the time the data are collected or the legitimate interest of Cellnex UK in processing such data.

How long will we keep your data?

Your personal data will be kept for the time necessary to fulfil the purpose for which they were collected. We regularly review our document retention periods and keep your personal data for the minimum time necessary to fulfil our statutory obligations and to complete any necessary actions.

Who will we share your data with?

We may pass your information to our third-party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to resolve problems and send you mailings). When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purpose.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps to ensure that your privacy rights continue to be protected.

Additionally, if necessary, the personal data you provide may be communicated to any company or companies of the Cellnex Group based in the European Economic Area that may so require. Sending your data to the aforementioned companies of the Cellnex Group will occur only in cases where it is strictly necessary.

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

Website recording

We allow AddThis to collect certain anonymous information when you visit our website. AddThis may use non-personally identifiable information during your visits to our website to provide advertisements about goods and services likely to be of greater interest to you. They typically use a cookie or a third-party web beacon to collect this information. To learn more about this behavioural advertising practice, you can visit http://www.youronlinechoices.eu.

Cookies

Like many other websites, our website uses cookies. “Cookies” are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

Our website uses Google Analytics to analyse how users interact with our website. Google Analytics uses cookies, which are text files placed on your computer to collect certain information about you in an anonymous form. No personably identifiable information is collected about you unless you explicitly submit that information via a form on this website.

Google Analytics sets several web analytics cookies on your browser, these are the only cookies which this website uses. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. We use this information to help us to try to improve our website. Google may also transfer the information from the cookies to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Your IP address will not be associated with any other data held by Google. A full list of cookies used by Google Analytics and explanations on how they work are available here.

By using Cellnex UK’s website, you consent to the use of cookies and the processing of data by Google, on behalf of Cellnex UK, in the manner and for the purposes set out above.

You may refuse the use of cookies by selecting appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

How do we protect your data?

When you give us personal information, we take steps to ensure that it’s treated securely.

While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We may contract certain services from third parties that could involve accessing and/or processing of personal data, but in any case, third parties are required to comply with current legislation and security policies, and must guarantee the use of the information in accordance with the instructions of Cellnex UK and must implement the appropriate technical and organisational measures to guarantee the confidentiality of the information.

What are your data protection rights?

You can exercise your rights at any time by contacting the data protection office at:  personaldata@cellnextelecom.com .   If you’re still not happy with our response, or you consider that the legislation has been infringed with respect to processing your personal data, you can escalate your concerns to the Information Commissioner’s Office.

In particular, you can request access to your personal data, ask to rectify any inaccurate information, request the deletion of your personal data, request that processing be limited, and request portability of your data, always within the terms of the legislation in force.

Likewise, when the legal basis for processing is your consent, you can exercise your right to object to the processing of personal data at any time.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Aged 16 or under

We are concerned about protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with.

Intellectual and industrial property

All the contents of this website, including, but not limited to, texts, documents, photographs, drawings, images, icons, graphical representations, audiovisual and sound content, as well as the graphic design and source code thereof, trademarks, trade names and other distinctive signs, are the exclusive property of Cellnex UK or of third parties and are protected by the Laws on Industrial and Intellectual Property, unless otherwise specified.

Consequently, users must at all times respect the intellectual and industrial property rights to the Cellnex UK website which are owned exclusively by Cellnex UK or by third parties.

Any type of use, reproduction, distribution, modification, public communication, assignment, transformation or any other form of disclosure of the information or elements contained on the Cellnex UK website and mentioned in this section, on any medium and by any means, is strictly prohibited, unless expressly authorised in writing by their respective titleholders. The contents of this website may only be downloaded to users’ terminals for private, non-commercial use.

The infringement of any of these rights may constitute a breach of these conditions and of Industrial and Intellectual Property laws and may be an offence punishable in accordance with applicable legislation.

Responsibilities

Cellnex UK does not guarantee continual access to, or the proper display, downloading or use of the elements and information contained on the Cellnex UK website, which may be impeded, obstructed or interrupted owing to factors or circumstances beyond Cellnex UK’s control.

Cellnex UK shall not be held responsible for any information or any other content appearing in third-party spaces or websites accessible through the Cellnex UK website by means of links or hyperlinks, nor for information or any other content incorporated into third-party spaces or websites from which, by means of links or hyperlinks, it is possible to access the Cellnex UK website, nor for any information and content on any third-party website presented under the appearance or distinctive signs of Cellnex UK, except with the express authorisation of the latter.

Cellnex UK assumes no responsibility whatsoever in connection with the information, contents of any type, products and services offered or given through Cellnex UK website by third parties or organisations, even if the aforesaid contents belong to the same financial Group, and in particular for any damages of any type which in connection with the foregoing may arise owing to: (i) absence or shortcomings in the information provided to users or in the truthfulness, accuracy or completeness thereof; (ii) non-compliance or defective or late compliance with contracts or pre-contractual relationships; (iii) failure to comply with the obligations on information society service providers; (iv) infringement of the rights of consumers and users; (v) infringement of intellectual and industrial property rights; acts of unfair competition or illicit advertising; (vi) infringement of data protection rights; of professional secrecy and people’s rights to honour, personal and family privacy, and their own image; and (vii) in general, the infringement of any applicable law, custom or code of conduct.

Cellnex UK assumes no responsibility whatsoever for damages, losses, claims or expenses arising from: (i) interference, interruptions, faults, omissions, telephonic failures, delays, obstructions or disconnections in the operation of the electronic system arising from shortcomings, overloads or errors in telecommunications lines and networks, or on any other grounds beyond the control of Cellnex UK; (ii) illegal interference through the use of malicious software of any kind or through any means of communication, such as computer viruses or of any other type; (iii) improper or unsuitable use of the Cellnex UKwebsite; (iv) security or browsing errors arising from the malfunctioning of the browser or owing to outdated versions thereof.

In any case, users of the Cellnex UK website shall be responsible for damages of any kind that Cellnex UK may suffer as a consequence of the user’s failure to comply with the obligations to which they are subject by virtue of this Legal Notice or any specific terms and conditions which may be applicable.

Security policy

Creating links to the Cellnex UK website from third-party websites without express authorisation in writing from Cellnex UK is strictly prohibited.

Accessing the website implies no obligation on the part of Cellnex UK to guarantee the absence of viruses or of any other harmful computer element. Users shall, in all cases, be responsible for having suitable tools for detecting and cleaning harmful computer programs.

Cellnex UK shall not be held liable for any damages arising in the computing equipment of users or of third parties during the provision of the portal’s service.

Some pages on the Company portal may use cookies. These cookies are not invasive or harmful. They simply inform the system of the configuration selected by the user, without automatically recognising any data referring to the identity of individuals visiting our website. If users so wish, they may disable all cookies using the corresponding browser setting.

Contact us

If you want to know more about how we use your information or to raise any queries with us in relation to your information, you can get in touch with our data protection office, email: personaldata@cellnextelecom.com.