Information for requestors of access to Cellnex sites

The Accreditation and Site Access teams are responsible for enabling accredited companies and engineers to access Cellnex telecom sites on behalf of telecoms operators.


The Accreditation Team are responsible for:

  • Company and individual accreditation applications
  • Issuing of site keys
  • Issuing of BT OBASS cards
  • Security clearance for engineers requiring access to MOD and Warwickshire Police Sites

The Site Access Team are responsible for:

  • Processing access requests in line with lease access provisions for fault and planned works

The Service Desk Portal can also be used to raise a number of other requests including site access or facilities issues, health & safety queries, and small cells service requests. The Service Desk user guide provides all the necessary guidance and can be accessed and downloaded below.


Download our Service Desk user guide

Get in touch

For all enquiries please log a request in our Service Desk Portal, or contact the Site Access Team